Ordering & Shipping
Orders placed by 5:30 PM in the San Francisco Bay Area, Monday-Friday excluding holidays, are delivered the next business day. Nationally, orders placed by 4:45 PM local time, Monday-Friday excluding holidays, are delivered the next business day.
Same day service is available in the San Francisco Bay Area as late as 5:30 PM if you wish to will call your orders at our San Francisco distribution center or pay to have a messenger deliver them.
AAA reserves the right, at our sole discretion, to change delivery policies and related fees.
Exceptions to Next Day/Free Delivery
Orders are typically delivered for free. Listed below are some exceptions to next day/free delivery.
- Furniture and oversized items may incur delivery and/or set up/installation charges, or take longer to deliver as they may require special handling and delivery routing.
- Special orders may be subject to delivery charges.
- Some items that ship directly from the manufacturer have longer delivery times and may not be accurately reflected on your order. Checking with Customer Service or an Account Representative will ensure the most accurate delivery information.
- Free delivery is only available for non-residential business locations. UPS charges are applied to all residential deliveries.
- Orders outside of the continental United States will include additional charges and longer delivery times.
- Any delivery charges incurred are non-refundable if the order or part of the order is returned, unless the product is damaged or defective and replaced.